Our Team

Our locally based team is dedicated to providing specialist, personal service, to give you peace of mind with insurance cover for the things that matter.

As one of the Channel Islands leading insurance broking organisations we serve a wide range of corporate businesses, including professional practices, financial institutions, and local companies as well as islanders. Our association with NFU Mutual in the UK offers access to a nationwide network of offices and experience.

Jim Purkiss

Group Sales, Marketing & Private Clients Director | Cert CII

For 30 years Jim Purkiss has been building trusted relationships with many of Jersey’s wealthy individuals and their families. Jim believes privacy and confidentiality are of the utmost importance and understanding of their lifestyles and their varied complex insurance needs.

Jim has created a team of highly qualified and knowledgeable professionals, which is sensitive to the personal insurance needs of wealthy individuals and their families.

“Every client is unique” is a phrase you often hear but, for Islands, it is really at the heart of everything that they do.

Andrew Fraiwald

Private Client & Portfolio Broking Team Leader | Cert CII

Andrew joined Islands Insurance in September 2013 as a Personal Lines Broker following six years of insurance experience, which included roles in personal lines, claims and accounts.

Andrew completed his Certificate (Cert CII) in 2015 and was promoted to Assistant Team Leader (Personal Lines) in 2017. In this role, he gained experience of streamlining internal processes, delivering excellent customer service and embracing change during an extensive restructure. Most recently, Andrew completed a secondment working as a Personal Insurance Underwriter.

Andrew understands the incredible complexities of his clients’ lives and designs insurance programmes tailored to their needs and due to his diverse ability, he has recently been appointed as the Private Client & Portfolio Broking Team Leader working closely with Jim Purkiss, Group Sales, Marketing & Private Clients Director.

Ana Nicolas

Senior Private Client & Portfolio Claims Executive

With over 20 years of experience in claims handling, Ana is well respected and has built up many great relationships over this period of time, with an approach which is very much based around operating on a tri-party relationship between the client, herself and the insurer.

Ana believes that when the client has a claim, they should have complete “peace of mind” that it is being dealt with promptly, as customer service is paramount and at the heart of everything Ana believes in.

Katherine Cooley

Senior Private Client & Portfolio Broking Executive | Cert CII

Katherine brings with her 17 years of experience in the insurance industry, working closely with both Private Clients, their Families and Company portfolios.

An ex-President of Jersey Insurance Institute (2014), she believes that attentive personal service and technical expertise is paramount in these ever-changing times.

Katherine understands the importance of delivering a personalised service and providing an exceptional client experience.

Paulo De Gouveia

Private Client & Portfolio Claims Executive

Paulo joined Islands in July 2019 and in a short period of time he has handled claims for all classes of business. He has particular experience in resolving Household Contents and Property claims. Excellent customer service is the core approach Paulo takes at all times and he is looking to expand his technical knowledge further by becoming Cert CII qualified in the near future.

Paulo is kind, friendly, approachable and always has the customers needs at heart.

Beth-Emma Hedley

Private Client & Portfolio Broking Executive | Cert CII

Joining the team in January 2021, Beth brings with her 10 years of experience in the insurance industry, including roles in claims, personal lines and commercial.

Beth is an extremely driven and hard-working individual, who has completed her Certificate in Insurance (Cert CII) in November 2018, and is currently studying towards her Diploma.

Beth is dedicated to providing a personal, first-class service and is looking forward to forming lasting relationships with new and existing clients in her role.

Richard English

Private Client & Portfolio Broking Executive | Cert CII

Richard English is a seasoned insurance professional with over two decades of industry experience, specialising in private client and portfolio broking. As a Cert CII holder, Rich brings an exceptional level of expertise to his role as a Private Client & Portfolio Broking Executive at Islands Insurance, where he joined the team in February 2023.

Having worked in various capacities in the insurance industry, including personal lines, commercial, and private clients, Rich possesses a wealth of knowledge that makes him an asset to his clients. He has also previously worked with local insurance brokers and the renowned parent company NFU Mutual in Surrey and London.

Rich’s dedication to providing a personalised and excellent service is second to none, and he takes pride in fully understanding his clients’ requirements. With his exceptional communication skills and attention to detail, he ensures that every client receives the highest level of attention and expertise that they deserve.